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> Celestron CPC 925 StarBright XLT GPS Schmidt-Cassegrain 2350mm Telescope with Tripod and Tube Item
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Celestron CPC 925 StarBright XLT GPS Schmidt-Cassegrain 2350mm Telescope with Tripod and Tube
Rating
Brand
Celestron
List Price
$4,797.95
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Our Price
$2,499.00
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Lowest New Price
$2,499.00
Features
9.25-inch diffraction limited Schmidt-Cassegrain telescope
Features a fully computerized dual fork arm altazimuth mount
With its ergonomic design, comfortably move the telescope from location to location
Includes convenient remote hand control holder
Proven NexStar computer control technology; GPS alignment
Categories
Catadioptric
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Remote Control
Schmidt-Cassegrain Telescopes
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Description
Consists of Celestron CPC925 XLT Starbright telescope 40mm eyepiece NexRemote Fast open 8x50 finderscope Heavy-duty tripod.
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Customer Reviews
Poor Customer Service
2009-02-25
By Vernon F. Duncan
My telescope arrived damaged. Not shipping damaged, but defective.
I contacted Celestron and they instructed me to take the telescope apart, remove a part, and reassemble it for shipping. I had to repackage it and send it to their repair department.
Their department received it on the 23rd of January and they STILL have it. It's now Feb 25th.
I bought a BRAND NEW telescope and I have yet to use it. They told me that their repair department has up to 30 days to process a repair. Or what? Nothing. I call and they simply tell me that I have to keep waiting. There is a line. Wait for an email with your shipping information. No consolation prize, no rush on the repair, NOTHING. Simply, too bad, you have to wait longer.
Not only that, but their customer support line services the entire world. They even tell you that when you call. So the wait time can be extremely long.
If I knew this is the customer service process, I would not have bought this product. The telescope is no doubt a great one. I just wish I could have found out by now. Unacceptable customer service that I have no choice but to accept.
If customer service is anywhere near the top of your list, do not buy from Celestron.
Waiting for CPC Edge HD
2009-01-26
By Peter Pan (Central Virginia)
The original CPC was so easy to use; I could observe objects with the whole family. Set-up was easy; it found every object I wanted to observe. But the corrector plate on the unit I owned had obvious flaws (streaks, bubbles, spider web-like structures); I returned the product. I am waiting for Celestron to release a CPC with the new Edge HD design.
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