Home > Magellan Maestro 4250 4.3-Inch Widescreen Bluetooth Portable GPS Navigator (Factory Refurbished) Item

Magellan Maestro 4250 4.3-Inch Widescreen Bluetooth Portable GPS Navigator (Factory Refurbished)
RatingCustomer rating is 3 of 5
BrandMagellan
List Price$299.00
Special Price
Lowest New Price$78.49
Lowest Refurbished Price$69.99
Features
  • Ultra-slim GPS navigator with a 4.7-inch touchscreen display
  • Preloaded maps of the United States, Canada, and Puerto Rico with six million points of interest
  • OneTouch favorites menu affords instant access to your personalized bookmarks of favorite places and searches
  • Bluetooth hands-free calling lets you make or receive calls thru your compatible cell phone
  • Voice command allows you to handle navigation tasks by simply speaking a variety of commands
Categories Portable Vehicle GPS   Vehicular GPS   Bluetooth   Bluetooth/Hands-Free Phone   Cell Phone   Custom Points of Interest   Voice Command   20 Inches & Under  

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Customer Reviews
Customer rating is 1 of 5  Do not buy Refurbished Maestro 4250   2010-08-10
By Lauren Muller
Do not be lured in by the low price. This is a faulty model and Magellan will not honor its waranty.

I purchased this refurbished on the representation that it is as good if not better than new. Distributor Delivery from Tiger Direct was without incidient and the product arrived with all accessories so high marks for Tiger. However, on about the 87 day of the 90 day waranty period while on an extended trip, the screen started developing dark spots redering sections unreadable. Upon returing home, I pulled out my reciept and found that I was now on day 94 so I reported the problem by email to Magellan. Customer service requested pictures of the screen which I promptly forwarded. Their one and only response acknowleded that the loss of pixels was a defect but refused to repair/replace the unit becuse I was out of warranty for all of 4 days before reporting. Clearly a gotcha! I sent three emails requesting reconsideration and recieved no response to any of them. Going back to read reviews on this unit I see that others have reported a similar problem. It occured to me that there is a reason there are so many "refurbished" Maestro 4250s on the market. Factory new ones were returned to Magellan in droves because of inherent production problems that cannot be corrected by refurbishment. Also, note comments about Magellan's inexcusablly poor customer service. They have put a faulty product out and DO NOT stand behind it.
Customer rating is 3 of 5  Arguing with Maestro   2010-04-30
By Robert J. Reynolds (San Jose, California, US)
The Magellan Maestro 4250 appears to be a cool product from the specifications and consumer report BUT it has a few quirks that are disappointing. The routing algorithm is....quirky! For example, in the Bay Area, highway 101 and 280 will get you from the south bay to San Francisco. 280 is faster and less congested than 101 but Maestro will not route to 280 using any preference. Even when I am on 280 headed north, Ms. Maestro is nagging me to reroute to 101.

The reviews said the bluetooth operations was mediocre. Compared to a headset yes it is but compared to other speaker-phone type hands-free devices, it is a good as it gets. However the supported bluetooth phones are very limited. Naturally the phone I have is not in the support list, so I have to rebuild the link every time I want to use the maestro with my phone. The Maestro has only one (1) Motorola phone in it's support list. Go figure.

Maestro has a voice command mode. I thought this would be awesome! The key word to activate voice command mode is, "Magellan". There must be thousands of words that sound similar to Magellan because when the voice command mode is activated, Ms. Maestro frequently interrupts conversations with her, "say a command" demand. She just wants to be included. Furthermore when I do want to give a voice command, the command list is disappointingly weak. The only one that is useful is "Go home" which will reroute from where you are to home.

The real problem is not so much Maestro but the company Magellan itself. I bought what I think was Magellan's first GPS in 1985, the Tracker. Back then Magellan was a small company. Their customer support processes were responsive and their personal were knowledgeable. Today it is just the opposite. I noticed that the mapping information in my newly purchased Magellan was unaware of moderately new roads. I check the Magellan website and found that there was a "summer 2009" update available...I had purchased the Maestro refurbished by Magellan in March 2010. The update was not installed. I called tech support and was told I had to give them my credit card number now and send them proof of purchase to another department. If I was eligible for the FREE upgrade my credit card would be billed just $10 for shipping and handling. It comes on a memory device versus a download. Go figure. If I was not eligible for the FREE upgrade the charge would not be made to my card. Why does Tech Support need my credit card info before verifying my eligibility? Even the Tech had no explanation for that..just procedure. I went along with it and sent in my receipt of purchase and in a couple of days was notified that I was eligible and that the update would be shipped FedEx surface. It's now been over a month since that news. I have not received the upgrade.

Furthermore, unlike the old days with the Tracker when I called with user interface suggestions that were thankfully received, I have attempted to give suggestions with the Maestro, like making the bluetooth interface work between a headset and the GPS so the passengers in the car don't have to hear Ms. Maestro nag me and me argue with her. Or use the touch screen to select desired routing. I can just see it forcing one to take I5 from San Jose to Santa Barbara when there is 101 and even the coast highway 1 available. And I've attempted to give them some ideas regarding how to improve the voice command range by a combination of key words and spelling. But I am met with uninterested voices who are not empowered to do anything more than placate the customer and move on.

Magellan is a has been company. Even though they may still build a few acceptable products, I would not buy another one from them.
Customer rating is 5 of 5  refurbished Magellan 4250 gps unit   2010-04-23
By Frank Ianno (new jersey)
It has worked perfectly thus far and was delivered like it was new. I am pleased with its performance.
Customer rating is 5 of 5  EXCELLENT GPS!   2010-04-21
By P. Quick (Columbus MS)
I had several other GPS units before getting this one and now I can't leave home without it. Its been very accurate for me and POIs have served me well during my travels. It doesn't have some of the cool features that other GPS unit have but its very reliable.
Customer rating is 2 of 5  Not a good investment   2010-04-16
By Yoon Chung (NJ USA)
I owned 3 refurbished maggellan 4250 units and one is unusable. Screen freezed and warranty is out after 30 or 90 days. For any future purchase, i would not get the refurbished GPS. It is Not a good investment.



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